Emails and Texting

Automate messaging, win with texting

Stop manually sending the same emails over and over again. With Chariot, you send templated emails and texts automatically, saving you time, while also gaining the ability to text back and forth with customers in real time.

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Leading large and small moving companies power their business with Chariot
Chariot automatically sends customers estimate reminders, web form reminders (when you ask a customer to complete inventory) and pre-move reminders -- saving your team time and ensuring nothing falls through the cracks.

Fully customized for your moving company

During the onboarding process, we'll help you configure templated emails and texts for key moments across the life of a move, like booking confirmations, send estimate message, and pre-move confirmations. Emails can include attachments and anything else that's important to you!

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Automated follow-ups

Chariot automatically sends customers estimate reminders, web form reminders (when you ask a customer to complete inventory) and pre-move reminders -- saving your team time and ensuring nothing falls through the cracks.

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Research shows ~85% of customers prefer text to phone calls. Send and receive texts right from Chariot to save time on calls and reach customers faster.
Research shows ~85% of customers prefer text to phone calls. Send and receive texts right from Chariot to save time on calls and reach customers faster.

Unlimited 2-way texting

Research shows ~85% of customers prefer text to phone calls. Send and receive texts right from Chariot to save time on calls and reach customers faster.

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See a preview of 2-way texting in Chariot

FAQs

I've seen other moving softwares before. What makes Chariot different?
Since every moving company is unique, what you like about Chariot might be different from another mover.
But often what we hear is that Chariot:
- Has a simple, easy-to-learn interface
- Has a variety of more modern features, like integrated street views, flexible crew-size/hours calculators, photos, texting, payment options (pay by QR code), etc.
- Is more flexible / customizable -- without being overly complicated
- More easily handles "real-world" moving complications, like multi-truck / day jobs and complex dispatching scenarios
- Is more reliable, and that when issues come up, we resolve them faster
- Has much stronger support and personalized service. We really care. You'll feel this when working with us.
- Has a noticeably faster development pace, which means the product gets better every day
That said, you should be the judge! We'll go deep on your moving company and the product during our demos.
Is Chariot customizable?
Definitely. We've learned that every moving company is unique. During our sales process we'll dive deep into your business, and during onboarding (and beyond), there's many ways we'll customize the set-up of Chariot to meet your needs.
We're also constantly listening to the ideas and suggestions of our moving company customers and often quickly turn your feedback into live product updates in days or weeks!
How often do you update Chariot with new features?
Literally every day. Our team in NYC is mostly engineers, and we're building and deploying improvements to the software on a daily basis.

Your Chariot awaits.

Ready to move?

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